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Kensington Hotel Pyeongchang, Pyeongchang
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Key details
About the Hotel
231, Jingogae-Ro, Jinbu-Myeon,
Pyeongchang,
South Korea,
Gangwon-do
Kensington Hotel Pyeongchang is a 5-star luxury property situated in the scenic Gangwon-Do region. Known for its proximity to Alpensia Ski Resort and Odaesan National Park, it offers stunning views of Odea Mountain. The hotel features a variety of amenities that cater to both leisure and business travelers. Its tranquil location near Woljeongsa and Sangwonsa Buddhist temples adds a cultural significance to the stay.
Location
Located approximately 43.5 miles from Yangyang International Airport, the hotel provides complimentary shuttle services to Jinbu Bus Terminal and KTX Terminal. Its location within a national park allows guests to explore the natural beauty of the area, including Odaesan National Park and Woljeongsa Fir Forest. Local attractions, such as the Korea Botanic Garden and traditional temples, are conveniently accessible.
Rooms
The hotel boasts 260 air-conditioned rooms with heated floors and flat-screen televisions. Various room types are available, including family rooms and suites, many of which feature private terraces with garden or mountain views. Certain Korean-style accommodations include Ondol, the traditional heated underfloor system. Each room is equipped with a private bathroom offering complimentary toiletries and hair dryers.
Eat & Drink
Kensington Hotel Pyeongchang features four on-site restaurants that serve a variety of cuisines. Guests can enjoy a buffet breakfast with options for Western fare and coffee. Traditional regional specialties are available at the Korean restaurant, while international dishes can be found in the western restaurant. Simple meals such as sandwiches and coffee are also offered, catering to diverse tastes.
Leisure & Business
Recreational amenities include three indoor and two outdoor swimming pools, a health club, and a sauna. The hotel also offers meeting facilities with ten meeting rooms for business needs. Additional features include complimentary wireless internet access, concierge services, and a business center. Safety measures such as carbon monoxide detectors and a security system enhance guest comfort.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Room!
“My room was impressively spacious and clean, featuring a lovely balcony that made my stay more enjoyable.” view full review
Relaxing Hot Springs
“The hot spring experience was delightful, with a serene atmosphere that allowed for ultimate relaxation.” view full review
Beautiful Garden!
“The expansive garden was a wonderful surprise, providing a peaceful environment for leisurely strolls.” view full review
Exciting Glamping!
“The glamping site was a unique addition, perfect for those seeking an adventurous outdoor experience.” view full review
General
No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Elevator
Currency exchange
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Table tennis
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Stores/Commercial services
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Picnic area/ Tables
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Baby stroller
Children's buffet
Children's play area
Kids club
Game room
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Seasonal outdoor pool
Indoor swimming pool
Beach umbrellas
Entertainment
Garden area
BBQ facilities
Sauna
Massage
Public Bath
Pool with view
Room features
Air conditioning
Heating
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Location
231, Jingogae-Ro, Jinbu-Myeon,
Pyeongchang,
South Korea,
Gangwon-do
Map view
231, Jingogae-Ro, Jinbu-Myeon,
Pyeongchang,
South Korea,
Gangwon-do
City landmarks
2 Odaesan-ro
Odaesan National Park
4800 ft
Woljeongsa
4800 ft
Korea Botanic Garden
1.6
mi
Woljeongsa Museum
2.1
mi
Woljeongsaseongbo Museum
1.8
mi
Woljeongsa Temple
3.0
mi
61-1 Dongsan-ri
Odaecheon
3.0
mi
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
8.0/10
Great
Rooms
6.6
Location
7.0
Service
6.8
Dining
7.6
Guest reviews
8.0/10
based on 50 reviews
7.8
7.8/10based on 266 reviews
Bert
United States of America,
January
2025
7.2/10
Overall, my stay at the hotel had its ups and downs. The location is quite nice, being close to the national park and a beautiful temple. The rooms, while spacious with great sea views, definitely showed their age and needed some refreshing. The service was generally helpful, but there were issues with communication and cleanliness that impacted my experience a bit. The dining options were really good, with a wide variety of dishes to choose from.
Rooms
6.0
The rooms were spacious and offered nice views if you were on the sea side. However, they felt a bit old and required refurbishment.
Service
7.0
Most of the staff were very helpful, especially during check-in, but there were some communication barriers that made things tricky at times.
Location
8.0
The hotel is situated a few kilometers from the national park, so it's great for walks. However, it feels a bit isolated with only farmland around.
Dining
9.0
The dining experience was substantial and offered an extensive range of both Western and Asian dishes that were quite good.
Facilities
6.0
Facilities were decent but could use some updates, especially to match the expectations of a 5-star hotel.
Evelyn
United Kingdom,
January
2025
9.8/10
I had a wonderful stay at this hotel, which is in a beautiful, secluded valley. The rooms are spacious and quite comfortable, especially the large bathtub and separate shower in the bathroom. The staff was friendly and incredibly helpful, even though there were some language barriers. However, the location is somewhat remote, which could be a downside for those looking for more immediate access to local attractions.
Rooms
8.0
The rooms are spacious and comfortable, featuring a large bathtub and a separate shower.
Service
7.0
The staff was friendly and tried their best to assist us despite some language barriers.
Location
6.0
The hotel is located in a secluded valley, which is nice but may be a bit far from other attractions.
Dining
9.0
The dining options were extensive and offered various Western and Asian dishes of good quality.
Facilities
8.0
Overall, the facilities were well-maintained and added to a comfortable stay.
Nathaniel
United Kingdom,
December
2024
7.0/10
I had a cozy and comfortable stay, with the option to choose between a futon and twin bed, which I loved especially since I visited in winter. The large bathtub and separate shower in the bathroom were a nice touch, adding to the overall appeal. However, my experience was marred a bit by the front desk service, which felt dismissive at times.
Rooms
9.0
The room was clean and cozy, allowing me to choose between a futon and a twin bed, which was perfect for the winter visit. The bathroom featured a large bathtub and a separate shower that I particularly enjoyed.
Service
5.0
While the front desk staff was not very helpful and sometimes dismissive, I appreciated that one team member did try their best despite the language barrier.
Location
7.0
The location was good for taking walks with my daughter, as it was surrounded by beautiful mountains, although it was a bit away from the town area.
Dining
Facilities
7.0
The amenities were decent, but there was definitely room for improvement in how the service was executed.
William
United States of America,
December
2024
7.8/10
I had a mixed experience at this hotel. The location in a quiet valley was beautiful and made for some great views, but it was a bit off the beaten path, which may not be ideal for everyone. The rooms were simple and clean, though we had to wait longer than expected for check-in. The staff were friendly and eager to help, but I encountered some issues with the service that could use improvement.
Rooms
7.0
The rooms were spacious, clean, and provided an amazing view.
Service
6.0
The staff were exceptionally nice and helpful at first, but when issues arose, they weren't very helpful.
Location
8.0
The hotel is nestled in a beautiful secluded valley with fantastic views, although it's a few kilometers from the national park and surrounded mainly by farmland.
Dining
7.0
The dining options were good, with a mix of local and western selections, but I found some items to be very expensive.
Facilities
6.0
The hotel's facilities were decent, but there was nothing particularly luxurious about them.
Juliet
United Kingdom,
December
2024
7.8/10
This hotel has a lot going for it, with a perfect location near the national park and a great variety of dining options. However, I found the rooms a bit basic for a 5-star hotel and the service could use some improvement. Overall, it's a clean and comfortable place, but the value for money might not match expectations.
Rooms
7.0
The rooms were clean and had two comfortable double beds, along with a TV and an electric kettle for convenience. However, they felt a tad small and basic given the hotel's 5-star status.
Service
6.0
Most of the staff were very helpful, especially 김무준, who assisted us with check-in and our car rental. However, some areas of service, like housekeeping, weren't as attentive, which was a letdown.
Location
8.0
The location is fantastic for those wanting to explore Seoraksan National Park, though it's a bit secluded with only farmland around it. This does provide a serene escape, but it's not very convenient for those looking for nearby attractions.
Dining
7.0
The dining options were extensive with a mix of Western and Asian dishes, which were of good quality. However, I found them to be quite pricey compared to other places.
Facilities
7.0
The hotel boasts nice facilities, although they weren't exceptionally luxurious. The amenities were decent but didn't quite match the high expectations set by the hotel's star rating.
Naomi
United Kingdom,
December
2024
6.4/10
I recently stayed at this hotel and while it has some great features, there are definitely a few drawbacks. The location is peaceful and close to beautiful walking trails, particularly near the national park and wol-jung-sa temple. The rooms, while spacious, are showing signs of age and need some updates, and the service was friendly but faced language barriers. Dining options were quite good, making for a pleasant experience overall.
Rooms
6.0
The rooms were spacious, which is a plus, but they are starting to feel old and could really use a refurbishment. If you get a sea view, it's lovely, but the street view leaves much to be desired. Also, I found the desk to be quite low and not suitable for working.
Service
5.0
The staff was friendly and tried their best to assist us, even though there was a language barrier. However, I was disappointed that there wasn't a roll-away bed available for my child, and the mattress provided was quite thin.
Location
7.0
The hotel is located a bit out of town, surrounded by farmlands, but it's lovely for walks, especially near the national park and the fir tree forest by wol-jung-sa temple.
Dining
8.0
The dining experience was quite good with a decent variety of delicious options available, which I really appreciated. It turned out to be one of the best features of the hotel.
Facilities
6.0
Facilities were decent, but nothing stood out as exceptional. It felt like the hotel was in need of some modernization to match the amenities offered.
David
United States of America,
December
2024
6.6/10
I had a decent stay at the hotel, with friendly staff trying their best to help, although communication was a bit difficult due to the language barrier. The rooms need some refurbishing, especially since I often didn't have hot water at night. The location is somewhat isolated, although it offers some nice walking paths. On the plus side, the dining options were quite good, featuring a nice spread of local and western dishes.
Rooms
5.0
The rooms definitely need refurbishing, and I experienced issues with hot water availability at night and early mornings.
Service
7.0
The staff was exceptionally nice and helpful, although communication was a challenge.
Location
6.0
The hotel is a bit out of town, surrounded by farmland, which makes for peaceful walks albeit somewhat inconvenient.
Dining
8.0
The dining experience was good with a nice mix of local and western options.
Facilities
6.0
The facilities could use some improvement, but they were adequate for my needs.
Juliet
United Kingdom,
December
2024
9.4/10
I stayed in this hotel located in a secluded valley, which was quite peaceful but a bit too far from nearby towns. The rooms were clean, but they always felt too hot, even with the heating off. The service was friendly and helpful, but it was sometimes challenging to communicate. Dining options were surprisingly good with a few delicious choices. Overall, it's a decent place for a getaway, but the location might be a downside for some.
Rooms
6.0
The rooms were warm and had a nice balcony with a lovely view, but they weren’t particularly impressive and felt too hot most of the time.
Service
7.0
I found the staff to be exceptionally nice and helpful, assisting me at every call, though the language barrier was a bit challenging.
Location
5.0
The hotel is in a secluded valley, very much surrounded by farmland and a bit out of town, which offers a tranquil experience but lacks nearby amenities.
Dining
8.0
The dining experience was surprisingly good with a variety of choices, and I particularly enjoyed the pork belly.
Facilities
6.0
The facilities were decent, but nothing stood out to be exceptionally good.
Benjamin
United Kingdom,
December
2024
7.6/10
I had a pleasant stay at this hotel, situated in a secluded valley surrounded by beautiful farmland. The staff were generally helpful, especially one gentleman who assisted me with my car rental. However, the rooms felt a bit cramped compared to what I expected, and I found the dining options to be on the pricier side. Overall, it was a nice experience, but not without its downsides.
Rooms
6.0
The rooms were quite small, and I didn't feel they were worth the money they charged. However, they were simple and tastefully equipped with woody furniture and a sliding door to enjoy the lovely view.
Service
7.0
The staff were mostly helpful, particularly 김무준 who assisted us with checking in and our car rental arrangements. However, communication in English was a bit of a challenge, and they didn't have a roll-away bed for my child.
Location
8.0
The location was spectacular, with scenic views of the mountains and a nice area for walks. It's a few kilometers from the national park, which was a bit of a letdown as the surroundings felt pretty empty.
Dining
7.0
The dining options were good and varied, but I found them to be quite expensive. I did appreciate that there was a good spread of Western and Asian dishes.
Facilities
6.0
The hotel facilities were satisfactory; however, there was nothing particularly outstanding that stood out to me. It felt like basic amenities were provided.
Frederick
United States of America,
December
2024
8.8/10
The hotel had a few ups and downs. The location is beautifully secluded, making it a nice escape from the city, and the staff were exceptionally nice and helpful. However, the rooms were a bit basic for a 5-star hotel and we faced some challenges with service, particularly with communication. Overall, it offers good value for those looking for a quiet getaway but could improve in certain areas.
Rooms
6.0
The room was a bit small and quite basic for a 5-star hotel. It was clean, but I expected a little more given the rating.
Service
7.0
The staff were exceptionally nice and helpful, but there were some language barriers which made communication tricky.
Location
8.0
The hotel is in a secluded valley, perfect for those looking to escape the hustle and bustle; however, it's a bit out of town and surrounded mainly by farmland.
Dining
7.0
Dining was good with a nice spread and options for both local and western favorites, though it could have been a bit more varied.
Facilities
6.0
The facilities were decent, but nothing overly luxurious stood out. It was more of a comfortable stay than a lavish experience.
Joel
United States of America,
December
2024
9.0/10
The hotel has a unique blend of modern and traditional Korean design, which I found quite charming. Although the rooms were on the smaller side and could use better management, the price was definitely worth it for the overall experience. The staff, especially 김무준, were exceptionally helpful, making our stay more enjoyable. The location is beautiful, surrounded by farmland and just a short distance from the national park, but it felt a bit isolated at times.
Rooms
7.0
The rooms were quite small, featuring a mix of modern and traditional Korean design. They weren't managed as well as I hoped, but they provided a good value for money.
Service
9.0
The service was very friendly and helpful. 김무준 went above and beyond during our check-in and helped arrange our car rental, making a significant difference during our stay.
Location
8.0
The location was excellent, with spectacular views of the mountains nearby. It's just a few kilometers from the national park, adding to its appeal, although it felt a bit remote at times.
Dining
8.0
The dining options were quite good and varied, featuring a nice selection of both local and Western dishes.
Facilities
7.0
The hotel had decent facilities; however, I was hoping for a bit more in terms of amenities and activities.
Jenny
United States of America,
December
2024
9.4/10
My stay at this hotel was a mixed bag. The rooms were huge and just renovated, but I found them to be quite basic and not as stylish as the photos suggested. On the plus side, the staff was exceptionally nice and always ready to assist. The location was a bit isolated, but beautiful with a lovely fir tree forest nearby. Dining options were decent, although some items were not up to par. Overall, it's good value for money, but there are areas that need improvement.
Rooms
7.0
The rooms were huge and newly renovated, featuring simple but tasteful woody furniture. They also had a nice sliding door leading to a big balcony, which was lovely. However, they felt quite basic, especially compared to the pictures.
Service
8.0
The staff was exceptionally nice and helpful, always assisting at the first call, though not all requests were managed well. The cleaning staff also did a great job.
Location
6.0
The location was a bit off the beaten path, a few kilometers from the national park, surrounded by empty farmland. Despite that, the area was gorgeous, especially with the fir tree forest close by.
Dining
7.0
The dining was good, offering a selection of local and western dishes. However, we did find some items served to be cold and hard, which was disappointing.
Facilities
7.0
Facilities were basic, but functional. The overall ambiance was quiet and family-friendly, which I appreciated.
Jayden
United Kingdom,
November
2024
7.2/10
My stay at the hotel was quite enjoyable, with a beautiful combination of modern and traditional Korean design in the rooms, which offered an amazing view. However, the rooms felt a bit small and basic for a 5-star establishment, and I think the price is on the higher side. The service was prompt but needed to be improved, especially since I experienced some issues with cleanliness. Overall, it was a pleasant experience, but there's room for improvement.
Rooms
7.0
The rooms were a unique blend of modern and traditional Korean styles, offering breathtaking views, but they were a bit small and basic for a 5-star hotel.
Service
6.0
The service was friendly and responsive, as they quickly came to address issues with cleanliness, but there were some lapses in the attention to detail.
Location
5.0
The hotel's location was a bit off, surrounded mainly by farmland and a few kilometers from the national park, which made it feel somewhat isolated.
Dining
8.0
The dining options were good and varied at the buffet, making for a pleasant culinary experience.
Facilities
7.0
The amenities were decent; however, the hotel could benefit from more recreational options to enhance the overall experience.
Steven
United Kingdom,
November
2024
6.6/10
The hotel is located in a secluded valley which provides a peaceful atmosphere, ideal for relaxation. While the rooms are quite spacious, they do show their age and could really use a refurbishment. The service is friendly, but I did encounter some language barrier issues. Dining options are adequate but not exceptional—definitely room for improvement there.
Rooms
6.0
The rooms are spacious, but they have an old feel to them and definitely need a refurbishing.
Service
7.0
The staff was kind and helpful, but communication in English was challenging.
Location
8.0
The hotel is in a secluded valley, which is quite beautiful but a bit out of town.
Dining
6.0
Dining options are sufficient, with some delicious choices, but overall quality could be improved.
Facilities
6.0
Facilities are basic, with nothing particularly notable but functional for a comfortable stay.
Elliot
United Kingdom,
November
2024
8.8/10
The hotel was quite charming, situated a few kilometers from the national park, which was great for taking walks, especially with my daughter. The rooms, while warm and clean, felt a bit small and dated, reminiscent of the 1980s. The service was friendly and helpful, particularly the staff at the front desk. The dining options were extensive, though some dishes were not as fresh. Overall, it offered decent value for money despite a few issues.
Rooms
6.0
The rooms were clean and warm, but they had a small size and a somewhat dated feel, particularly in the bathroom.
Service
8.0
The staff was very helpful, especially when it came to check-in and arranging car rentals.
Location
7.0
The hotel is a bit isolated, surrounded by farmland, but perfect for walks and not too far from the national park.
Dining
7.0
The dining experience was extensive with various Western and Asian dishes, though some items felt cold and hard.
Facilities
7.0
Facilities were decent, although they could use some updates to feel more modern.
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